What You Should Ask the Sales Person

You probably shop for flooring so rarely, you shouldn't be expected to have the answers. But it's great to have the questions?

• Do you charge for an in-home estimate? If so, does it apply to the cost of purchase?
• Does the price include installation?
• If not, what are the charges and procedures for installation?
• What are the strengths of this particular choice versus another?
• Are there guarantees or warranties on the flooring? On the padding? On the installation?
• What features does this flooring have that makes it easy to maintain?
• Can I take a sample home to check how the flooring color will look in the room?
• What kind of padding or underlayment does this flooring require?
• How quickly will my flooring be installed after I place my order?
• If I buy an additional amount, could I minimize the number of seams in my room?
• To have fewer seams, is this carpet available in a 15-foot length?
• Who is responsible for removing and disposing of old carpet and padding? Is there an additional fee for that?